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Orders and dispatch

Every order in one inbox — from the link, the salesman or a phone call

No more orders lost between calls, chats and notebooks. Orders from your customers’ link, your salesmen and your office land in one list. Confirm them in one go, pack from one list of totals, and turn each one into a GST invoice.
Billzova TradeSharma Dairy · Owner

Orders today

23

To deliver

9

Dues

₹1.84L

New orders from your customers

  • Sharma Restaurant

    12 items

    ₹4,820New
  • Cafe Aroma

    6 items

    ₹1,950Confirmed
  • Gupta Sweets

    18 items

    ₹7,300Out for delivery
  • Hotel Annapurna

    9 items

    ₹3,140Delivered
Example screen — names and amounts are made up.
Today

Sound familiar?

  • Orders everywhere

    Some come by call, some on WhatsApp, some on a salesman’s paper. Something always gets missed.

  • Packing by hand

    Adding up tomorrow’s crates from a pile of orders takes time and goes wrong.

  • No record of changes

    When an order is changed or refused, nobody remembers who did it or why.

Orders and dispatch

What you can do

What works today, what is coming soon, and the plans that include each.

  • Orders inbox

    Confirm, edit or reject with a reason the customer can see. Confirm all new orders at once.

    All plans

  • Phone orders, entered by staff

    Office staff enter orders that come by phone or chat, at the customer’s own prices.

    All plans

  • A rate for one order, and the last price paid

    The owner or a manager can change a line’s rate on one order, recorded with who did it. What the customer last paid shows as you take the order.

    All plans

  • Order status

    Confirmed, packed, out for delivery, delivered — the customer sees each step on their link.

    All plans

  • Standing orders

    Daily or weekly orders made automatically for milk, bread, eggs and other regulars.

    All plans

  • Packing list

    The total of each item across a day’s orders, ready to print, so the team packs once.

    All plans

  • One tap to a GST invoice

    A confirmed order becomes a GST invoice or bill of supply, with a discount on any line or on the whole bill.

    All plans

  • AI order reading

    Coming soon

    A forwarded WhatsApp message or a photo of a handwritten list becomes a draft order matched to your items — in Hindi, Hinglish or English. Staff check it before saving.

    All plans

  • Load sheet per route

    What goes out on each route, item by item, ready to print.

    Growth and Pro

Coming soon: being built now. Planned: after the pilot. Everything without a label works today.

How it works

Orders and dispatch, step by step

  1. 1

    Orders come in

    From the ordering link, the salesman app, or staff entering a phone order.

  2. 2

    Confirm

    Check, edit or reject with a reason — one by one, or all at once.

  3. 3

    Pack

    Print the packing list: each item’s total for the day.

  4. 4

    Invoice and send

    Make the GST invoice in one tap and send the goods out.

Two ways in, one list

Customers order from the link; salesmen order at the shop. Orders that still come by phone are typed in by your staff. Everything lands in the same inbox, so nothing depends on one person’s memory.

  • Every order has a number and a history
  • Rejected orders keep their reason
  • Each change records who made it

Questions about orders and dispatch

Can I change an order after the customer places it?

Yes. Change quantities or items before you confirm, or reject the order with a reason the customer can see.

Can I confirm many orders at once?

Yes. Confirm all the new orders on the screen in one go.

What is a packing list?

The total quantity of each item across the orders for a day, so your team packs once instead of order by order.

Can WhatsApp messages become orders automatically?

AI order reading is coming soon: forward a WhatsApp message or a photo of a handwritten list, and it becomes a draft order matched to your items for staff to check. Each plan includes a number of readings a month: 50 on Starter, 300 on Growth and 1,000 on Pro.

Run a supply business?

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