Questions suppliers ask

Ordering, billing and khata software for distributors and wholesalers. Orders land in one inbox, GST invoices are made from orders in one tap, every customer’s dues sit in one ledger, and each customer buys at the rates agreed with them. An ordering link for customers and an app for salesmen are coming soon.

Local suppliers who sell to shops, restaurants and hotels on credit — dairy, fruits and vegetables, bakery goods, packaging, drinks, FMCG and grocery.

No. It is software for your own business and your own customers. We do not find buyers, sell goods, or show your prices to anyone else.

No. Only the supplier pays. Customers order from their link free, and staff logins are included in every plan.

No. Payments go straight to your own UPI ID or bank account. The only balance we keep is a prepaid wallet that pays for Billzova Trade’s own services.

No. Billzova POS is billing for restaurants, cafes and bakeries. Billzova Trade is for the suppliers who sell to them — a separate product, with its own app and database, from the same team.

On 1 November 2026. You can sign up now and use it free for 30 days.

The supplier web app, in Hindi and English: orders, standing orders, the packing list, GST invoices, the khata and payments, price lists and each customer’s agreed rates, reports and Excel import. Coming soon: sign-in on the customer ordering link, the salesman and delivery Android app, and automatic WhatsApp messages.

Yes. Every screen has a switch between Hindi and English, and each customer gets invoices, statements and emails in the language you set for them. This website is in English.

Yes. The supplier app works in the browser on any phone or computer. The staff app for salesmen and delivery is for Android phones; there is no iPhone app in the first year.

Write to info@billzova.com, or send a message from the contact page and we will call you back.

No. The link opens in any phone’s browser, and customers can add it to their home screen so it opens like an app. A buyer Android app is planned for later.

With their phone number and a one-time code on WhatsApp. Code sign-in switches on together with Billzova Trade’s WhatsApp messages, which are coming soon. Until then, your staff can enter orders for customers.

Your staff enter the order for them, into the same inbox. Customers can move to the link whenever they like.

Yes. Each customer sees the rates you agreed with them, then their price list’s prices: agreed rates on every plan, and one price list on Starter, three on Growth, as many as you like on Pro.

No. The UPI pay button pays your own UPI ID directly. Billzova never holds your money.

Yes. Change quantities or items before you confirm, or reject the order with a reason the customer can see.

Yes. Confirm all the new orders on the screen in one go.

The total quantity of each item across the orders for a day, so your team packs once instead of order by order.

AI order reading is coming soon: forward a WhatsApp message or a photo of a handwritten list, and it becomes a draft order matched to your items for staff to check. Each plan includes a number of readings a month: 50 on Starter, 300 on Growth and 1,000 on Pro.

Each day’s order is an ordinary order, so you can change it before you pack. To change every future order, edit the standing order itself.

Yes. Pause it and resume it later, or set an end date. A paused or ended standing order is kept, never deleted.

Each evening from 6 PM (India time), Billzova Trade makes the next day’s orders. You can also make the day’s orders yourself at any time.

All of them: Starter, Growth and Pro.

Yes. It compares your state with the customer’s state: the same state gets CGST and SGST, another state gets IGST.

Yes. Billzova Trade makes bills of supply as well as tax invoices.

Cancel it with a reason and make a new one. Invoices are never edited or deleted, so the number series has no gaps and your records stay clean.

Not yet. E-invoice (IRN) and e-way bill are planned for the Pro plan after the pilot. They matter to suppliers above the e-invoice turnover limit and for larger consignments.

Yes. Each month’s sales come laid out for GSTR-1 in Excel, and every report downloads to Excel. Tally export is planned on Growth and Pro.

No — and that is on purpose. A mistake is fixed with a reversing entry, so the khata always shows what happened and when. Nobody can quietly change a balance.

A part payment is matched to the customer’s oldest unpaid invoices first, and the rest stays due.

Yes. An advance stays on the customer’s account as a credit and counts against their next invoices.

No. Customers pay you directly — cash, cheque, bank transfer, or UPI to your own UPI ID. Billzova never holds your money.

Today you send a ready-made reminder from your own WhatsApp in one tap. Automatic reminders on a schedule you set are coming soon on Growth and Pro.

It is being built now. The supplier web app and the customer ordering link are ready today; we will tell every supplier as soon as the app is out.

Yes. Orders taken without network are kept on the phone and sent when the network returns. Each order carries a unique key, so a retry never creates a duplicate.

No. The price is per business, not per user. Starter includes 3 logins, Growth 10 and Pro 25, yours included.

Not in the first year. The staff app is for Android phones.

It is being built now, together with the salesman app. Both are one Android app; what each person sees depends on their role.

Yes. The app shows your UPI QR code, so the payment goes straight to your account.

The app keeps a running total of the cash each person collects. At the end of the day, the handover records what they handed in, so any difference is visible at once.

Yes. Every staff member has their own login, so every delivery and every rupee collected is recorded against the right person.

Yes, on every plan. Set the rates you agreed with that customer on their Rates page; they come before their group’s price list, and every other item sells at the list or usual price.

Yes. The owner or a manager can change a line’s rate on one order; it is recorded with who did it. While taking the order you also see what the customer last paid for each item.

Set the unit and the pack size (for example, 1 crate = 24 bottles) on the item, and orders and invoices show both.

They sell at the item’s own default price.

Yes, on Growth and Pro. Choose which items to count and say what is there now. Invoices take stock out by themselves and goods returned on a credit note come back; you enter stock bought in, damage and counts. Home warns you when an item falls below the level you set. Batches and expiry dates are planned for Pro.

They are coming soon, once Billzova Trade’s own WhatsApp number is live. Today you can already send reminders and the ordering link from your own WhatsApp in one tap.

From Billzova Trade’s WhatsApp number, on your business’s behalf. Sending from your own number is planned for Pro.

You are told at 80% and 100%. After that, extra messages are paid from your prepaid wallet if you allow it; otherwise messages to customers pause until the next month. Orders, invoices and login codes keep working.

No. Due reminders go only when you turn them on, and offers only to customers who agreed to receive them.

Yes. Every report downloads as a spreadsheet.

Yes, on Growth and Pro: sales and collections per salesman, collector and route.

Not yet. Profit per item, from your purchase costs, is planned for the Pro plan.

AI answers to questions in plain Hindi or English, from your own data, are planned for the Pro plan, with 200 questions a month.

An Excel file (.xlsx). Download the template from the import page to see the columns.

Nothing is saved. You see every mistake with its row number, fix them in the sheet, and upload again.

Export from Tally to Excel and arrange the columns like the template. AI matching for any sheet or Tally export is coming soon.

Yes, for suppliers in the Lucknow pilot. Tell us about your business on the pilot page.

No. Each supplier’s data is kept apart, and the database itself enforces it as a second guard. Tests check that one supplier can never read or change another’s data.

With their phone number or email and a password. There are no PIN logins.

Yes. The database is backed up and encrypted every night, and again before every update.

Yes. The owner can download all your data — items, customers, orders, invoices, payments and the khata — to one Excel file at any time. Moving to a smaller plan never deletes data.